(Unrelated plug: doing an APSA session on classroom technology. You are all invited!)
Lessons that we've learned in the VA can actually be exported to other systems out there. One specific issue, in addition to letting your readers know that if you're in the VA or TRICARE this will not force you to change systems — people should also know though that if they are eligible for VA benefits but, for example, live in an area where they might want to get a better deal because it's closer, for example, then veterans would be eligible potentially for this health care exchange where they could select from a different set of plans and still receive some help in paying for their premiums, depending on what their income levels were. So it'll actually give them more choice and more flexibility.